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For over thirty-five years, ESF has been offering its clients' a variety of material, tools, and processes to enable an organization's employees to become Professional Trainers in each aspect of the trainer's job.
Our clients have been many and varied. Some of the projects have been comparatively simple. A considerable number have been stimulating and intellectually challenging. They required considerable training skills, besides, of course, the creative inputs.
Below, is a select list of some of the different types of projects, we have developed for our clients. For your convenience, they are further divided into seven categories. You can visit the Projects and Portfolios to know more about individual projects in detail.
Select a Portfolio:
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The Dow Chemical Company
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ESF has completed a variety of developmental and training projects for Dow including:
- Diamond Service Training Program (SAP):ESF designed, developed, and validated over eighty instructional modules to enable Dow employees to use a customized version of the SAP software that Dow introduced into its company worldwide.
- U.S. & European Customer Service Representative Training Program: ESF designed, developed, and validated a series of instructional modules to enable Dow Customer Service Representatives to use the correct procedures in each phase of the CSR's and the ECSR's job.
- Accounting Training Program: ESF designed, developed, and validated a series of instructional modules to enable Dow accountants to use the correct procedures in each phase of their job.
- Dow Capital Manager Training Program: US & Europe: ESF designed, developed, and validated a series of instructional modules to enable Dow Capital Managers to use the correct procedures in each phase of their job.
- Certification of Dow Trainers: ESF trained Dow staff in IDLS techniques and procedures. ESF has also certified training coordinators at Dow's Freeport, TX and Sarnia, Canada sites.
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EXXON
ESF has completed a variety of developmental and training projects for EXXON including:
- Training System Design (STIP)
During 1970 and 1971, ESF designed a new training system for Humble Oil and Refining Company. ESF's overall design incorporated all the elements of the instructional systems design model in its approach to training key Humble personnel. Basically ESF implemented a series of "performance-based" training institutes that enable each task force to learn new skills as well as to utilize those skills while under the supervision of ESF personnel. The Humble task forces then, over a six-month period, developed their own training program under the guidance of ESF.
In June 1977, members of the participants of the 1970 workshop attended an ESF workshop in order to reinforce their skills and apply them to the development of a training program for Carter Oil, a subsidiary of EXXON. Subsequently, ESF conducted several on-site workshops for EXXON to train
their trainers in curriculum development.
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- EXXON: Baytown
Before the EXXON Chemical Company in Baytown, Texas began production, ESF trained its training designers/developers and classroom instructors. The EXXON Chemical Company staff used the ESF's IDLS design principles.
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- ESSO (Eastern) Australia and Southeast Asia
ESF conducted several series of workshops for ESSO in Sidney, Melbourne, and Sale, Australia. As a result of these on-site workshops, crude plant operators and offshore operators were trained and, subsequently, designed, developed, and validated training programs in numerous different subject-matter areas.
ESF conducted training workshops similar to those in Australia for Southeast Asian staff personnel with similar results. ESF-designed training courses for crude plant, as well as offshore operators, are currently in production and in use in Singapore, Indonesia, Malaysia, and Thailand.
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- Monterrey Coal/Carter Oil Company
In June 1977, members of the participants of EXXON's 1970 IDLS workshop attended an IDLS refresher workshop to reinforce their skills and apply them to the development of a training program for Carter Oil, a wholly owned coal company subsidiary of EXXON. Subsequently, ESF trained Monterrey Coal's training staff to design, develop, and validate training programs. Monterrey Coal/ Carter Oil trainers subsequently prepared numerous training programs following ESF's IDLS design criteria.
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Shell Oil Company
ESF has completed a variety of developmental and training projects for Shell Oil including:
- Financial Management
In 1979, ESF designed, developed, and validated a series of self-paced, self-instructional training materials for use by owners/dealers of Shell Oil Company gas stations trained in The Shell Oil National Training Centers. The modules covered every aspect of managing the Shell Oil gas station. These modules included:
- Inventory
- Budgeting
- Payroll
- Taxes
- Financial Statement
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- AutoCareTraining Programs
In 1978, ESF revised and validated two of the major Shell Oil Company AutoCare Training Programs designed for use in their National Training Centers with Shell Station owners/dealers. These programs are:
- Air Conditioning Repair and Maintenance
- Brakes Repair and Maintenance
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- Staff Training
ESF conducted an on-site training program for staff trainers from the various Shell Oil Co. chemical plants.
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- Shell Chemical: Shell Refineries
ESF provided training to the various exploration, production, processing, and refinery divisions of Shell Oil Company to help training developers and instructors to apply ESF's training design, development, and validation model to their own unique problems.
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Unocal
ESF has trained Union Oil staff in the IDLS and Interactive Teaching Skills process. Union Oil also used ESF's training program to certify its course designers/developers as well as its instructors.
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Goodyear Tire and Rubber
ESF conducted IDLS Workshops for Goodyear corporate headquarters training staff at Akron, OH in sales training as well as in the plant manufacturing and production areas.
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