Developing Professional Trainers for Fortune 500 Companies since 1969


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ESF Portfolio 1 ...



Auto & Transportation ...

ESF Introduces Its Competency-Based Training Process

Amtrak Logo
From the very beginning of its origin in 1969, ESF offered its ProTrainer Processes to to a wide variety of organizations in all parts of the world: all across the United States, Canada, Mexico, Europe, Central and South America, Australia and Asia.

ESF has completed a variety of Workshops and Training Projects in the Auto & Transportation industry throughout the country including those listed below.

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These Projects are on this page and will open below:Amtrak Conductors

AMTRAK Conductor Sternfeld and
Assistant Conductor Andrea Lee wave
"All Aboard" at 30th Street Station
Philadelphia, PA








Amtrak Conductor Training

Train Train

ESF: Training for Trains

Amtrak Logo
> The National Railroad Passenger Corporation, doing business as Amtrak, is a government-owned corporation that was organized on May 1, 1971 to provide intercity passenger train service in the United States.

In 1988, ESF designed, developed, and validated a series of programs to train Amtrak conductors. The training materials used a combination of self-instructional workbooks and instructor-led classroom activities.

ESF also conducted a series of IDLS-ProTrainer 1 Workshops for the Amtrak staff trainers. As a result, the Amtrak developers created modules that followed ESF's IDLS course design principles.

Amtrak Train
AAA of Southern California Logo



Automobile Club (AAA) of Southern California ...

Nation's Largest Auto Club

Amtrak Train
The Automobile Club of Southern California is a membership organization, and provides free services to members including maps, travel planning, emergency roadside service, and DMV services.

AAA of Southern California has an affiliated insurance company, which is one of California's largest insurers. It provides coverage for homes, recreational vehicles and watercraft as well as cars and trucks.

It is the largest affiliate of the American Automobile Association (AAA).

ESF conducted IDLS-ProTrainer 1 Workshops for the trainers of the Auto Club (AAA) of Southern California at its Los Angeles, CA headquarters. AAA trainers who participated were from various auto club activities, including insurance, sales, computers, towing, etc.

Eyre Bus LogoThe Eyre Bus Company ...

A Challenge Solved Through ESF's Needs Analysis

The Eyre Bus, Tour, and Travel Company has provided excellence in travel. For 60 years travelers have used their transportation services with confidence and relied on their expertise on travel planning and tours.

  • Bus Charters, Rentals, Tours
  • Commuter Services
  • Tour Packages & Travel Agency

In 1993, ESF performed a Needs Analysis for the Eyre Bus Company, Glenelg, Maryland, as part of Eyre's process of providing an up-to-date computerized approach to scheduling, tracking inventory, and tracking mileage and gas usage. ESF interviewed drivers, schedulers, dispatchers, cleaners, and mechanics to determine problems within the company.

ESF's Needs Analysis process uncovered a variety of problems that was costing the bus company tremendous amounts of money in terms of wasted time, disorganization, and poor methods of performing various jobs. ESF recommended solutions to each problem uncovered and sent up a plan to implement the solutions. Some of the solutions could be implemented at a minimal cost thus saving the company thousands of dollars annually.

Eyre Bus
WCPS Logo

Goodyear Tire and Rubber...

IDLS-ProTrainer 1: Corporate Staff Training

Goodyear BlimpThe Goodyear Tire & Rubber Company is the third largest tire company in the world. Goodyear manufactures tires for automobiles, commercial trucks, light trucks, SUVs, race cars, airplanes, and heavy earth-mover machinery.

Goodyear is famous throughout the world because of the Goodyear blimp. The first Goodyear blimp flew in 1925. Today it is one of the most recognizable advertising icons in America.

ESF conducted IDLS Workshops for Goodyear corporate headquarters training staff at Akron, OH in sales training as well as in the plant manufacturing and production areas.

Eyre Bus


HMS Host Logo

HMS Host ...

Staff Certification: IDLS-ProTrainer 1

HMS Creative Kidstuff Airport Shop
For more than 110 years, HMSHost has been serving travelers with the familiar and unique dining and shopping brands they enjoy.

HMSHost operates travel food, beverage and retail concessions in the U.S. and 15 other countries around the globe.

Creative Kidstuff
Newark International



Airports have become the new gathering place. HMSHost knows that travelers want to make the best use of their time and they expect enhanced dining and shopping opportunities. At more than 100 airports worldwide including HMSHost Europe, HMSHost Asia Pacific, HMSHost is providing the restaurants and shops that offer a welcome relief from the stress of air travel.

HMS Host LogoHMSHost also offers a welcome respite along the motorways, at more than 100 Turnpike travel plaza stops in North America. With national and local restaurant and retail brands in state-of-the-art facilities, they serve motorists and families driving on U.S. toll roads from Maine to Florida, Ohio, Pennsylvania, Indiana and Illinois, and in Canada from Windsor to Cornwall.

HMS Allentown Plaza Stop on Pennsylvania Turnpike

In 2008, ESF trained HMSHost personnel in the IDLS-ProTrainer 1 Process through ESF's distance learning approach. HMSHost has also used the IDLS process in several of its training activities through osmosis provided through HMSHost's Training Director, Joseph Reif, who worked for ESF for ten years before ESF moved to Florida. During that time, he worked on several major projects including the Dow Chemical Diamond Service (SAP) Project.

HMS Shop LaTapenade
HMS Airport Shop La Tapenade



International Union of Electrical Workers (IUE)

ESF In-service Workshops

IUE LogoIn 1998-99, ESF combined two of its courses, IDLS and ITS Workshops, to provide General Motors' International Union of Electrical Workers (IUE) Labor Union with the interactive skills required for all IUE/GM Health and Safety Representatives. The Representatives were both salaried and hourly employees and used these skills in classrooms, large presentations, or small meetings.

IUE_Testing
IUE Testing During Training


IUE Training IUE Training